Changes

• Error message ‘Plan ammendment’
• Error message missing premium invoice
• Mutation: Entry
• Mutation: Exit
• Mutation: Salary and degree of employment
• Mutation: Mass salary mutation

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Documents

• Download salary notification list 2026
• Find and download the payment slip
• Find and download premium invoice
• Understanding the premium invoice
• Find and download account statements
• Understanding the account statement

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Long holidays

• I wish to declare an absence for extended leave / Suspension

Forgotten password iTellco

• Forgot your password?

Incapacity to work declaration

• Contribution Waiver in Case of Incapacity for Work or Disability
• Absence report - Incapacity for work
• I wish to declare an incapacity for work on iTellco

Password

• I cannot set a password

New user access

• Master user: Create new iTellco user
• I want to create a new user

iTellco Account

• iTellco form - fiduciary and broker
• iTellco form - company affiliated to Tellco pk
• Registration iTellco - Terms of use
• I did not receive an email during registration.

Mutation history

• Mutation history: status and history

Blocking or blank screen iTellco

• White page / iTellco does not work properly
• I can't connect and I get a message that I am blocked
• I get a blank screen when I press the "Next" button.
• My iTellco account is blocked

Reports / Pensionplan

• Generate Costs Report
• Generate claim report
• Generate general directory
• Generate pension plan in iTellco

General iTellco

• Change language
• I have not received an SMS code / eCall Routing
• I have a new mobile number/email address. How can I update my existing information in iTellco ?

Simulation

• Simulation: Retirement
• Simulation: Salary and degree of employment
• Simulation: Capital change
• Simulation: Entry

Accounts

• Generate account statement in iTellco
• Can I generate an account statement report?

General

• When changing the name of a company
• Changes to the address of the company headquarters
• Election return for the pension fund commission
• Pension certificate in iTellco?
• Which user type can do what?
• Using iTellco - Contract type

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