You wish to report the departure of an insured person.
Log in to ePlix Connect.
- Click on ‘Contracts’ on the left.
- In the second menu on the left, select the relevant company and contract.
- Click on the insured person for whom you wish to report termination to open the details view.
The insured person’s details view will open. Click on ‘Service termination’ to record the departure.
Enter the departure date (1) and check whether the insured person’s postal address (2) is still up to date, then click on ‘Submit’ in the bottom right-hand corner to submit the departure notification.